Returns & Exchanges

At Viaduct Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn garments with original tags attached. Our streamlined process ensures that finding your perfect fit is always a risk-free experience.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging, ensuring all labels are intact, and include the printed packing slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing